Long Distance Transfer
0330 113 2910
Q1- What happen if my flight is delayed ?
We monitor the flight’s, you don’t have to do anything unless your flight is cancelled or you have changed the flight.
Q2- Where will I meet my driver at the Airport ?
Your driver will be waiting for you in the arrivals hall with your name on the board.
Q3- How Do I have to pay?
You can make the payment online with your credit/debit card.
Q4-How much is Taxi to Heathrow Airport?
Our prices are affordable, whether you need Taxi to Heathrow or Taxi from Heathrow, you can get quote and book online.
Q5-Do I have to confirm the booking on the day?
There is no need to reconfirm the booking unless you want to change anything.
Q6-What shall I do, if I have more luggage?
Please select the car wisely to avoid any disappointment on the day, if in doubt callus or email us with your booking reference number.
Q7- How long the driver will wait at the Airport?
Our standard waiting time at the Airport is 45min, once the flight is landed, after that waiting time will be charged, see T&C
Q8-I have change of plan,Can I cancel my Airport Transfer Taxi?
You can cancel your booking free of charge upto 6 hours before the schedule pick up time.
Q9-How can I request a car seat?
If you need a car seat, please request it when making the booking.
Q10-How to contact my driver?
The driver will exchange his number 15minutes before the pick up time.
Q11-Do I have to give my terminal for the pick ups?
No, just give us the flight number & we will track your flight & meet you in the arrivals Hall.
Q12-How can I use discount code?
Please use the discount code, when making the booking.
Q13- How advance can I make the booking?
You can make the booking in advance up to 12months.
Q14-Can I eat & drink in the car?
We discourage the consumption of food during the rides.
Q15- How to make Complaint?
We’re sorry to hear that your experience with us wasn’t pleasant, please feel free to contact us via complaint form.
Q16-My address Can’t be found?when I was making the booking?
It can happen due to no of reason, enter your address manually or try to enter postcode again or contact us.
Q17-Can I change my booking?
Yes you can,by contacting us or sending an email.
Q18-Is my card details secured?
Yes, we don’t store your card details on the system.
Q19-What shall I do if I left my belongings?
Kindly call your driver ASAP or by calling customer support.
Q20-Are your drivers licensed?
Yes, all drivers are licensed, it is required by law.